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  The following are questions that are commonly asked by our customers. Click on the question to reveal the answer.  
     
 
question Do we have a store front ?
answer No. We are a home-based business with an online store only. This allows us to keep our overheads low so we can pass
the savings on to our customers. We do deliver all of our products Australia wide.

question How much is delivery to my area ?
answer Delivery charges are dependant on your location. All delivery charges are automatically calculated when you enter the
checkout phase of our online store. If however you would like us to determine freight to your area just provide us with
the product, quantity, and your postcode and we will calculate it for you.

question Why do we only stock some toys ?
answer We are able to supply over 300 toys to our customers. For this reason we only stock a limited range. We do a bulk
purchase twice a year and just before Christmas which allows us considerable discounts. We are able to pass on to
our customers savings of up to 30% off the retail prices of the toy stores and major chains.

question What are our trading hours ?
answer As parents ourselves we understand that sometimes you don't realise that you are out until the last minute. For
this reason we like to accommodate, within reason, most situations for our customers as far as delivery times.

Our standard store hours are as follows:

MONDAY - FRIDAY : 8:00am - 9:00pm
SATURDAY : 8:00am - 1:00pm
SUNDAYS : closed (or by arrangement only)

Our online store is operational 24hrs and is the easiest way of ordering. Sunraysia customers can expect same
day delivery if orders are placed before 4:00pm otherwise the next morning. Interstate customers expect delivery
times between 1 to 5 days depending on location.

question I order a lot of products can I get a discount ?
answer Yes. If you would like to purchase in bulk (carton quantity) we can give you considerable discount on our everyday
prices. Please contact us for further information.

We also give discounts for multiple births.

question Can we post items overseas ?
answer Postage of items to other countries is by prior arrangement only. Payment is to be made and verified before
dispatch of goods.

question Do we accept credit card payments ?
answer Not at present .

question Do we stock other items not on our website ?
answer Typically no but if there any items that you would like to see available we will endeavour to source it for you at a
competitive price.

question Are we cheaper than the supermarket ?
answer Yes. Our everyday prices are considerably cheaper than everyday supermarket prices. By all means, check the
prices at the supermarket and compare to our everyday and special prices. I guarentee you will be pleasantly surprised.
 
     
 

 
 
 
 

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Christmas Toy Club
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Delivery Information
  As parents ourselves we understand that sometimes you don't realise that you are out until the last minute. For this reason we like to accommodate, within reason, most situations for our customers as far as delivery times.

Our standard store hours are as follows:

MONDAY - FRIDAY :
8:00am - 9:00pm SATURDAY :
8:00am - 1:00pm
SUNDAYS :
closed (or by arrangement only)

Our online store is operational 24hrs and is the easiest way of ordering. Sunraysia customers can expect same day delivery if orders are placed before 4:00pm otherwise the next morning. Interstate customers expect delivery times between 1 to 5 days depending on location.
 
 
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Delivery Information
  This section has all our shipping information including operating and our returns policy.  
 
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.For more information on our products either click the manufacturers logo above or email us at sales@busybottoms.com.au

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