The following are questions that are commonly asked by our customers. Click on the question to reveal the answer.           Do we have a store front ? No. We are a home-based business with an online store only. This allows us to keep our overheads low so we can pass the savings on to our customers. We do deliver all of our products Australia wide. How much is delivery to my area ? Delivery charges are dependant on your location. All delivery charges are automatically calculated when you enter the checkout phase of our online store. If however you would like us to determine freight to your area just provide us with the product, quantity, and your postcode and we will calculate it for you. Why do we only stock some toys ? We are able to supply over 300 toys to our customers. For this reason we only stock a limited range. We do a bulk purchase twice a year and just before Christmas which allows us considerable discounts. We are able to pass on to our customers savings of up to 30% off the retail prices of the toy stores and major chains. What are our trading hours ? As parents ourselves we understand that sometimes you don't realise that you are out until the last minute. For this reason we like to accommodate, within reason, most situations for our customers as far as delivery times. Our standard store hours are as follows: MONDAY - FRIDAY : 8:00am - 9:00pm SATURDAY : 8:00am - 1:00pm SUNDAYS : closed (or by arrangement only) Our online store is operational 24hrs and is the easiest way of ordering. Sunraysia customers can expect same day delivery if orders are placed before 4:00pm otherwise the next morning. Interstate customers expect delivery times between 1 to 5 days depending on location. I order a lot of products can I get a discount ? Yes. If you would like to purchase in bulk (carton quantity) we can give you considerable discount on our everyday prices. Please contact us for further information. We also give discounts for multiple births. Can we post items overseas ? Postage of items to other countries is by prior arrangement only. Payment is to be made and verified before dispatch of goods. Do we accept credit card payments ? Not at present . Do we stock other items not on our website ? Typically no but if there any items that you would like to see available we will endeavour to source it for you at a competitive price. Are we cheaper than the supermarket ? Yes. Our everyday prices are considerably cheaper than everyday supermarket prices. By all means, check the prices at the supermarket and compare to our everyday and special prices. I guarentee you will be pleasantly surprised.